Privacy Policyسياسة الخصوصية
Last updated: May 11, 2026
Our Child Safety Commitment
My Child Hero is designed for parents and guardians — not for direct use by children. We do not knowingly collect personal information directly from children under 13. All data about children is provided by and managed by a consenting adult.
At My Child Hero ("طفلي البطل"), your privacy and the privacy of your family are our top priorities. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data.
1. Information We Collect
1.1 Information You Provide
- Account infoName, email address, and password when you create an account.
- Story detailsChild's name, age range, values, and dream profession.
- Child's photoUsed solely to generate a cartoon character. Stored securely and never shared for marketing.
- Payment infoProcessed securely by Stripe. We do not store credit card details.
- Contact infoEmail or WhatsApp number if provided for communication.
1.2 Information We Collect Automatically
- Usage data: Pages visited, actions taken, and session duration, collected via Google Analytics to help us improve the platform.
- Device information: Browser type, operating system, and IP address for security and performance purposes.
- Cookies: We use essential cookies to keep you logged in and functional cookies to remember your preferences.
2. How We Use Your Information
We will never sell your personal data or your child's data to third parties. We will never use your child's photo or information for advertising, marketing datasets, or AI training purposes without explicit consent.
3. Children's Privacy (COPPA Aligned)
My Child Hero is a service used by adults, for children. We are committed to protecting children's privacy:
4. Data Sharing & Third Parties
We only share data with trusted service providers strictly necessary to operate our platform. All providers are contractually bound to maintain appropriate security measures.
| Provider | Purpose |
|---|---|
| Firebase | Secure database & authentication |
| Cloudflare R2 | Encrypted storage for photos |
| Stripe | PCI-compliant payment processing |
| Google Analytics | Anonymized usage analytics |
5. Data Retention
Retained as long as your account is active.
Retained for 90 days after delivery, then deleted.
Available in your library for at least 12 months.
Retained as required by financial regulations.
6. Your Rights
You have the right to:
To exercise any of these rights, email us at support@mychildhero.com. We aim to respond within 30 days.
7. Cookies
Essential Cookies
Required for the platform to function (e.g., keeping you logged in). These cannot be disabled as they are vital for the service.
Analytics Cookies
Help us understand how visitors use our site via Google Analytics. Data is anonymized. You can opt out via browser settings.
We do not use advertising or tracking cookies. We do not show targeted ads.
8. Data Security
10. Contact Us
For any questions about this Privacy Policy or to request deletion of your data, please contact our dedicated privacy team:
support@mychildhero.com